Managed IT & IT Support
Your day-to-day IT handled by a local provider, with clear response targets.
When you need this
You want one accountable person for help desk, monitoring, patching, Microsoft 365 administration, and vendor calls, and you want to know how fast someone will respond when something breaks.
What we do
- Help desk for users (email, printers, logins, slow PCs) during business hours
- Monitoring and patching for workstations and servers
- Microsoft 365 user administration, onboarding, and offboarding
- Vendor coordination (ISP, printers, line-of-business apps)
- Response targets by priority (critical, high, normal) that tighten on higher tiers, with after-hours options
- Scheduled on-site visits in Cape Coral / Fort Myers, with no out-of-town travel surcharge
- Security add-ons (Duo MFA, Proofpoint Essentials, Huntress or SentinelOne, Dropsuite backup) available on any plan
Step one: Discovery assessment
Every project starts with Discovery. With your permission, Sawyer gets access to your systems, documents what you have today (Microsoft 365, servers, network, devices, backups, security), and flags risks. You get a written plan with priorities, possible problems, and a fixed quote. No project starts without it, so nothing is guessed. (Free walkaround and assessment, no work performed. Any fixes are quoted separately.)
Who it's for
Offices of every size around Cape Coral, Fort Myers, and Southwest Florida: churches, dental offices, clinics, law and accounting firms, and multi-site organizations.
Pricing
Managed IT from $125/user/month. Final quote after a free walkthrough.
All prices are estimates. Final quotes depend on your business, user count, and setup.
Pricing is quoted after your Discovery assessment (free walkaround and assessment, no work performed; any fixes are quoted separately). See Pricing to request a quote.
Next step
Book a Discovery assessment → call 239-770-6864 · sawyerjohnston@outlook.com or use the contact form. Sawyer is local to Cape Coral / Fort Myers and schedules on-site work around your office, with response targets set by your plan (see Pricing).
Start with a Discovery assessment.
Free walkaround and assessment, no work performed. Any fixes are quoted separately.
Book a Discovery assessment Or call 239-770-6864 · sawyerjohnston@outlook.com